Terms of Service

1. Acceptance

By creating an account or using Blink Data, you confirm that you have read, understood and agree to these terms and to our Privacy Policy. If you do not agree, please stop using the service.

If you register on behalf of an organisation, you confirm that you have authority to bind that organisation to these terms.

2. The service

Blink Data is a web-based software service that lets you connect business data sources and view them as dashboards, charts and reports.

We only read data from the sources you authorise and do not alter anything in your source accounts.

3. Your account

• You are responsible for keeping your password confidential and for all activity under your account.
• You agree to provide accurate registration details and to keep them up to date.
• You must notify us promptly if you discover unauthorised access to your account.
• One account is intended for one organisation. Do not share account access outside your organisation.

4. Your data

• You retain full ownership of the data you upload or connect.
• You grant us the rights necessary to process that data solely in order to provide the service to you.
• You confirm that you hold the legal rights to the data you bring into the service, including rights relating to your own customers' personal data.
• We do not use your data for our own purposes and do not sell it to third parties.

5. Acceptable use

When using the service, you must not:

• Breach Vietnamese law or the rights of any third party.
• Attempt to access another account's data, or probe or exploit security vulnerabilities.
• Copy, reverse-engineer or resell the service without our written consent.
• Generate abnormal load that degrades the platform or affects other customers.
• Introduce malicious code or unlawful content into the service.

6. Third-party services

The service may connect to third-party platforms such as Google Ads, Google Sheets and sales management software. Your use of those platforms is governed by their own terms.

We are not responsible if a third party changes, restricts or discontinues its interface, rendering a data source temporarily or permanently unavailable.

7. Plans and payment

• Prices for each plan are published in the application under Plans.
• Fees are charged per period (monthly or annually) and payable in advance.
• A plan is activated once we confirm receipt of payment.
• Fees paid for the current period are non-refundable, except where the fault is ours or the law requires otherwise.
• We may change prices; changes apply from the next period and are announced at least 30 days in advance.
• If payment is overdue, we may suspend access after giving notice.

8. Trials

We may offer a trial period. If you do not select a paid plan when the trial ends, the account moves to a restricted or suspended state.

9. Availability

We work to keep the service running continuously but do not warrant that it will be uninterrupted or error-free.

We may pause the service for maintenance and will endeavour to give notice where maintenance has significant impact.

10. Reported figures and business decisions

Figures shown in dashboards come from the sources you connect. Their accuracy depends on the quality of the source data and on mapping columns correctly.

Insights, suggestions and AI Assistant answers are provided for reference only and do not constitute investment, financial or legal advice. You remain responsible for your own business decisions.

11. Limitation of liability

To the extent permitted by law, we are not liable for indirect damages, lost profits, lost business opportunity or data loss arising from use of the service.

Our total liability in any circumstance will not exceed the fees you paid in the six months preceding the event giving rise to the claim.

12. Termination

• You may stop using the service and request account deletion at any time.
• We may suspend or terminate an account for serious breach of these terms, after notice, except in urgent security situations.
• After termination you have 30 days to request a data export before we delete it.

13. Changes to these terms

We may update these terms. Material changes will be announced at least 30 days in advance. Continuing to use the service after the effective date constitutes acceptance.

14. Governing law

These terms are governed by the laws of Vietnam. Disputes will first be addressed through negotiation; failing that, they will be submitted to the competent courts of Vietnam.

15. Contact

CÔNG TY TRUYỀN THÔNG KĨ THUẬT SỐ BLINKATZ · 224/136/13 Đường số 8, Phường Bình Hưng Hoà, Quận Bình Tân, TP. Hồ Chí Minh · Email: rick@blinkatz.com